Returns and Exchanges

We have a 30-day return policy, which means items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 60 days after the estimated delivery date. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, email contact@fortifiedclothing.com and return details will be given to you.

If you notice an issue on the product or any other issues with the order, please also contact the above email address.

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned. You will be liable for the reshipment costs once we have confirmed an updated address with you. So, please ensure you're inputting the correct information when ordering.

Buyer's Remorse - Fortified Clothing does not accept returns for buyer's remorse nor will we accept returns of Mystery Boxes unless there is a problem with the products themselves.

Exchanges - Fortified Clothing does offer exchanges for clothing purchased, however, exchanges will only be done if there is a sizing issue or a misprint issue on a product. Each exchange will be handled individually via correspondence through contact@fortifiedclothing.com 

Note: An exchange may be denied if the issue is deemed 'buyers remorse'.

If more than 15 business days have passed since we've approved your return, please contact us at contact@fortifiedclothing.com

"I Don't Want To Return Anything..."

Oh... good. I'm glad. I hope you're enjoying your new clothes :)

But if you're here, it means you've ended up in the wrong place - but that's okay! I'm like Charon, though this is neither the Rivers Styx or Acheron and I hope you're not going to the afterlife just yet...

Anywho, moving on.

FAQs

Maybe you have some questions - asking what life is all about or what my favourite Pokémon is (cliché is Charazard, but love me Growlith).

Whatever your question may be - I only have very specific answers for very few of them.

Contact Us

Maybe you like to chit-the-chat. Perhaps there's a chance you didn't find the answer you were looking for.

You can swing over to our contact page and seek help. Not medical help - maybe go to the doctor if that's what you're after.

Shop

So, not sure how you ended up here if you're looking for the shop. The website opens on it, so, all you had to do was click on some stuff.

So, little bit of judgment from us but we'll guide you back to where you can give us money.